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Tuesday, July 26, 2011

postheadericon If Your Comment Section Is Awesome, It's Your Community's Fault

Meek Barbarian informed us that veteran blogger Anil Dash wrote a piece recently discussing websites having open and anonymous commenting on their sites. I'll preface this with a quick anecdote. I discovered Techdirt some three years back when my boss informed me that, as a technology consultant, it would be useful to follow a couple of technology related blogs to keep up on what is occurring in the industry. I came across Techdirt, found an article I was interested in, and dove in. I was immediately drawn in by the comments section and the community. There were anonymous cowards bravely trolling the threads. There were other anonymous cowards offering up valuable statistics, links, and points of view. There were folks using funny names and cartoon pictures as their avatars, while others used what were apparently their real names and real pictures. Even the author of the article was diving into the comments and responding to some.



? Words don't hurt unless you let them. I, as someone with an Irish background, can be called a dumb potato-farming mick, and I can ignore it. More importantly, the idiot that calls me that loses all credibility in the formed community. Even if he's anonymous, all such behavior does is provide a reason for the community to couch their faith in comments provided by ACs in skepticism. The community provides a reason to identify yourself, in the hopes that you'll be taken more seriously. In other words, from the chaos emerges order. And not an unnatural kind of order provided by head-in-the-sand policing and moderation. Assholes exist, both online and in real life. So what?

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